Executive Support System

determination manage upr Support Systems (ESS) supply the necessary tools to senior management. The decisions at this level of the troupe be usually never structured and could be described as educated guesses. Executives rely as untold, if not to a greater extent so, on impertinent info than they do on data familiar to their organization. Decisions must be made in the context of the world outside the organization. The problems and situations senior executives deliver are very fluid, al appearances changing, so the remains must be flexible and easy to manipulate. The Role of ESS in the Organization Executives often daring schooling overload and must be able to separate the stubble from the wheat in order to make the right decision. On the different hand, if the schooling they have is not detailed enough they may not be able to make the best decision. An ESS can supply the summarized information executives need and yet proffer the opportunity to drill pop to more(p renominal) detail if necessary. As technology advances, ESS are able to link data from various sources both internal and outdoor(a) to provide the amount and conformation of information executives find useful.As common software programs include more options and executives gain experience using these programs, theyre turning to them as an easy way to manipulate information. Many executives are also turning to the Web to provide the flexibility they need. Benefits of ESS As more executives come up through the ranks, they are more familiar with and rely more on technology to function them with their jobs. Executive Support Systems dont provide executives with ready- made decisions.They provide the information that helps them make their decisions. Executives use that information, along with their experience, knowledge, education, and understanding of the corporation and the business environment as a whole, to make their decisions. Executives are more inclined to want summarized dat a rather than detailed data (even though the details must be available). ESS rely on graphic presentation of information because its a much quicker way for busy executives to grasp summarized information Simple for high-ranking executives to use Operations do not require extensive electronic computer experience Provides timely delivery of company compendium information Provides intermit understanding of information Filters data for better time management Provides system for improvement in information tracking Disadvantages Computer skills required to commence results Requires preparation and analysis time to get desired information head oriented Provides detailed analysis of a situation Difficult to measure benefits of DSS How do you quantify a better decision? Difficult to support database integrity Provides only moderate support of external data and artistic creation capabilities Examples of ESS The Sutter Home Winery uses mostly external data, includin g information from the Internet, in its ESS. It organizes the information in order to help executives make decisions based on trends in the marketplace. The information includes data on competitors and information from market research.Sutter uses its system takings to determine sales forecasts, marketing campaigns, and investment plans. Managers at the Royal depone of Canada are able to choose their own criteria (from among 15 choices) to drill down and navigate data through easy-to-use interfaces. They dont have to accept data in formats chosen by someone else who may not understand soul managers needs. Data analysis is more timely because the information is quicker to mystify and more convenient than before. Characteristics of ESS Degree of use High, consistent, without need of technical supporter Computer skills required Very low -must be easy to influence and use Flexibility High must fit executive decision making style Principle use Tracking, control Decisions s upported amphetamine level management, unstructured Data supported Company internal and external Output capabilities Text, tabular, graphical, trend toward audio/video in future brilliant concentration High, presentation style Data access speed mustiness be high, fast responseESS Applications Manufacturing Medical Government Financial summary Executive Support Systems meet the needs of corporate executives by providing them with spacious amounts of information quickly and in graphical form to help them make effective decisions. ESS must be flexible, easy to use, and contain both internal and external sources of information